Our client is the world leader in innovative packaging automation solutions and is currently looking for a Service Engineer who speaks English and Chinese is living in China or is willing to move to China. As a Service Engineer you will be responsible for initial installation, machine setup and start-up, mechanical and electrical maintenance, and end user training on various types of robotic packaging machinery located throughout China.
Your tasks • Direct and Assist customer personnel in the installation. Resolve technical problems and answer customers' queries. • Educate customers on the operation and maintenance of equipment. • Recommend the purchase of services or spare parts to customers. • Perform maintenance, prevention and after-sale service. • Document activities in daily reports. • Modify PLC programs, HMI screens and multi-axis robots. • Repair or modify various networks and safety circuits. • Configure and prepare new equipment for initial start-up. • Travel to customer sites to troubleshoot various packaging equipment. • Recommend ideas or changes to machines that will make them more reliable and efficient.
Bachelor degree Excellent knowledge of English and Knoweledge of Chinese (Mandarin) Developed Mechanical and Electrical troubleshooting skills for industrial machinery. PLC / servo experience required (Siemens S7 and Allen Bradley). Multi-axis robot experience is a plus. Vision guided robot experience is a plus. Motion control experience required Customer service oriented. Potential to be a motivator / leader. Professional communication, attitude and image. Good verbal and written presentation - organized - good planner, good interpersonal skills. Valid Driver's license required. Intermediate knowledge or Microsoft Office suite required. Position requires frequent extended travel (up to 80%) including day trips, overnight trips, and trips lasting more than a week, often with little notice.